King’s Flooring FAQs
Welcome to our Flooring FAQ page! Whether you’re exploring carpet, hardwood, tile, or other flooring options, we’ve gathered answers to the questions we hear most. From selecting the right material to installation and maintenance, our goal is to help you make confident, informed decisions for your home or business in Fayetteville and throughout Northwest Arkansas.
Products & Services FAQs
What types of flooring do you carry?
We offer a wide selection of flooring options to fit any style or budget, including:
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Broadloom Carpet & Carpet Tiles
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Engineered & Solid Hardwood
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LVP (luxury vinyl plank) – Gluedown & Floating
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Laminate Flooring
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Ceramic and Porcelain Tile (for floors, walls, and custom showers)
- Sheet Vinyl
- VCT (vinyl composite tile)
- Rubber Flooring
- Commercial-grade materials for high-traffic spaces
Whether you’re updating a single room or doing a full home remodel, our showroom has options you’ll love.
Can i see flooring samples before I buy?
Yes — we make it easy to explore your flooring options in whatever way works best for you:
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Visit our showroom to browse a wide selection of full-size samples.
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Check out samples to take home — so you can see how they look in your space over a few days.
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Schedule a free in-home estimate, and we’ll bring curated samples to you based on your style and needs.
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Need them fast? We can also overnight flooring samples directly to your home when available.
This flexible process helps you choose with confidence — especially when comparing colors, finishes, and lighting conditions.
Do you offer eco-friendly or low-VOC flooring options?
Yes — we carry a wide variety of eco-friendly and low-VOC flooring designed to support healthier homes and cleaner indoor air. Our green flooring options include:
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Low-VOC carpet certified under the CRI Green Label Plus® program
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Sustainably harvested hardwood, including FSC®-certified wood flooring
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Luxury vinyl plank (LVP), laminate, and engineered flooring certified by FloorScore® and GREENGUARD® Gold for indoor air quality
These options are especially great for families with children, pets, or allergies, and help you create a beautiful, sustainable space without compromising on style or performance.
Do you offer pet-friendly or waterproof flooring?
Yes — we carry many flooring options that are perfect for families with pets or kids. Our waterproof LVP (luxury vinyl plank) and stain-resistant carpets are designed to handle everyday messes without sacrificing style.
What’s the process for getting a quote?
We offer free, no-obligation estimates. Just schedule an appointment, and we’ll come measure your space, talk through your vision, and provide product recommendations. You’ll receive a detailed quote that includes materials, labor, and timeline.
Do you provide installation?
Yes — our team handles full-service flooring installation. We partner with trusted, licensed installers to ensure each project is done professionally and with care. From prep to cleanup, we coordinate everything so you don’t have to.
Are your installers insured and certified?
Yes — all of our installation partners are licensed, insured, and vetted for quality. We only work with trusted crews who meet our standards for safety, professionalism, and craftsmanship.
Do you offer bathroom or shower remodeling?
We do! Our team specializes in custom shower transformations, including waterproofing, tile installation, and modern design upgrades. Whether you’re replacing an old fiberglass insert or building a spa-like walk-in shower, we can help.
Do you offer payment plans or financing?
Yes — we provide financing options, including 0% interest offers for qualified customers. Financing is available for both materials and installation, making it easier to start your flooring or bathroom project without delay.
How long does a typical flooring project take?
Most installations take 1 to 3 days, depending on the type of flooring and the size of the space. Some projects, like tile or full remodels, may take longer. We’ll give you a clear schedule before work begins.
Do you work on commercial projects?
Yes, we supply and install flooring for offices, apartments, retail stores, and more. We work with builders, property managers, and business owners to deliver high-quality results on time and on budget. Please contact us for more information.
What areas do you serve?
We’re based in Fayetteville, Arkansas, and serve the entire Northwest Arkansas region — including Springdale, Rogers, Bentonville, and nearby communities. Whether you’re shopping for new floors or starting a remodel, we’re your local flooring experts.
How should I prepare my home before flooring installation?
To ensure a smooth and efficient installation, here are a few steps you can take beforehand:
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Clear the area: Remove furniture, personal items, and anything fragile from the installation space. We can assist with furniture moving if arranged in advance
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Disconnect electronics & appliances: Especially for projects in living areas, kitchens, or utility rooms.
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Secure pets and children: Keep them safely out of work zones during install days.
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Plan for noise and dust: Flooring installation involves tools, cutting, and potential subfloor prep — be ready for some noise and light dust.
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Ensure access: Make sure our crews can easily enter the space, including garage, gates, or stairways if needed.
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If applicable, remove old flooring: If you haven’t opted for us to handle removal, have it completed before our installers arrive.
Our team will confirm any prep details with you ahead of time, so you know exactly what to expect.
Can I buy flooring without using your installers?
Absolutely. If you prefer to handle installation yourself or are working with your own contractor, we’re happy to supply materials only. Our team can still help you estimate quantities and recommend the best products for your project.
Do your products and services come with a warranty?
Yes — our flooring products come with a manufacturer’s warranty, and we stand behind our installation work as well.
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Product warranties vary by brand and type (e.g. 10–30 years for luxury vinyl, limited lifetime for some carpets). We’ll walk you through the exact coverage during your selection.
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Installation warranty: We offer a 1-year workmanship guarantee on all installs performed by our team.
If you ever have issues with your floors, just give us a call — we’re here to help long after the job is done.
Do you help with flooring removal and disposal?
Yes, we can handle removal of old flooring and disposal as part of your installation. Whether you’re pulling up carpet, tile, laminate, or glue-down vinyl, our team will prepare the subfloor properly and clean up before new materials go in.
How do i get started?
It’s easy — stop by our showroom, give us a call, or fill out the quote request form on our website. We’ll walk you through flooring options, measurements, design inspiration, and next steps.
Kings Flooring is proud to serve homeowners throughout
Fayetteville and all of Northwest Arkansas
Installation FAQs
Should we leave our home when you install or reinstall the flooring?
That’s up to you. If you want to be away during the period of the installation, we can coordinate with you remotely. If you wish to stay home, that’s not a problem. However, we do request you not interrupt our workers so that they can deliver their best work.
Should we leave our office when you install or reinstall the flooring?
Yes, we might have to move the office furniture around during the installation. Therefore, it’s best if the office is uninhabited for the duration of the installation. If you have any special installation instructions to share with our staff, you may do so when they arrive at your location, and then leave afterward.
Should I prepare the installation area before your crew's arrival?
Yes. Please make sure that you remove all small items from the installation area. Make sure that there are no pets or children near it.
Can I change the scheduled consultation and installation appointment?
Yes. Up to 24 hours before the appointment.
How soon can you do the installation?
Tomorrow! If your project requires in-stock products, then we can schedule the installation tomorrow. However, if your project requires special order materials, then we’ll have to wait for the arrival of the materials from the manufacturers, which can take up to a few days.
When will the installers arrive?
Installations are scheduled within a 2-hour window. The installer may arrive at any time during that window. So, please keep the premises accessible to them when they arrive.
Do you offer products and installations separate from each other?
Our designers, workers, and project managers are our biggest asset, and we reserve them for our best work, which is product-plus-installation service. Therefore, we do not offer installation as a separate service. However, we do offer products only for purchase.
Estimates, Payment & Financing FAQs
What payments do you accept?
We accept all popular forms of payment, including cash, credit/debit cards, certified checks, money orders, and cashier’s checks, among others.
What financing options are available?
We offer 3 different financing options: Deferred interest, equal payment, and fixed pay 9.99% APR. Our most popular is the 12-month deferred interest option. Please visit our financing page or contact us for more information.
How do I apply for financing?
You can apply for financing through Synchrony Bank even before the scheduled home visit. However, we recommend that you wait until you get a quote from us before applying for financing. Financing applications typically require you to mention the project’s estimated cost, which you will know only after we visit your home and give you a quote. However, your financing application may get pre-approved based on your credit score for an amount as determined by the bank.
Are there any conditions when your price deviates from the estimate you provided?
The estimate is just that – an estimate. It is based on the initial inspection and information obtained from you. However, if we find new information that directly affects the project, such as an unforeseen discovery of sub-floor conditions that may require additional labor and/or materials, the project budget will change to include those additional costs. We encourage you to read our Returns Policy to know more about what products you can return and what you cannot.
What's the warranty on your carpets, tiles, laminate, and other products?
We offer a Lifetime Warranty on installation only. All products and materials we offer come with manufacturer warranties, which vary from one manufacturer to another. Please check with the respective manufacturer about your product’s warranty. Alternatively, you can speak to our sales associate, and they would be happy to guide you to the relevant details.